How to get your free SSL certificate

An SSL (Secure Socket Layer) certificate is essential to secure the communication between your website and a visitor’s browser. It’s considered best practice to load all sites over HTTPS for added security. Hostingly offers free SSL certificates through AutoSSL, and you can issue these certificates yourself from your hosting cPanel. Here’s how:

Step 1: Access cPanel

To access your cPanel, you’ll need your cPanel username and password.
You can access cPanel from within your Hostingly Client Area in the Hosting section.
Alternatively, you can log in directly to cPanel using the URL format:

Step 2: Access SSL/TLS Status

After logging in, click on the “SSL/TLS Status” icon within the SECURITY section of cPanel.



Step 3: Run AutoSSL

AutoSSL includes all of your domains by default. To issue certificates for all of your domains, click the “Run Auto SSL” button.
AutoSSL runs once per day and automatically replaces expiring certificates, including non-Let’s Encrypt certificates.



Excluding Domains:

AutoSSL attempts to issue certificates for all your domains and associated subdomains. However, if certain subdomains like point elsewhere (e.g., a third-party mail provider), AutoSSL cannot issue a certificate for these domains.
If a certificate cannot be issued for a subdomain, it won’t impact your other domains/subdomains but will generate a notification email. To prevent this, exclude the domain from AutoSSL.

To exclude a domain:

Click the “SSL/TLS Status” icon within the SECURITY section.
Locate the warning that says “An error occurred the last time AutoSSL ran” and click “Exclude from AutoSSL.”
By excluding these domains, AutoSSL will skip renewing certificates for them during the next run, and SSL will be issued without any warnings.



If you have a subdomain that failed but want to issue a certificate for it, create a DNS record for that subdomain with your DNS provider. Once it propagates, you can issue the certificate as shown above.