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How to setup a security question on your account

1 min read

Introduction

At Hostingly, we prioritise the security and privacy of your data. Setting up a security question and answer is an essential step in this process. This guide will walk you through the simple steps to establish your security question.

 

Step 1: Initial Purchase or Account Creation

  • When making your initial purchase or creating an account before purchasing our services, we will prompt you to set up a security question and answer.

 

Step 2: Existing Clients

  • If you are an existing client and haven’t configured your security question, we will guide you through this process when you contact us.

 

Step 3: Setting Up Your Security Question

  • Begin by logging into your Hostingly account.
  • Click on the profile drop-down menu and select “Security Settings.”
  • Locate the “Set security question” button and click on it.

 

Step 4: Choose a Security Question

  • From the provided list, choose a security question that you can easily remember.
  • Type your answer to the selected question.
  • Click “Save Security Question” to confirm your choice.

 

Step 5: Managing Your Security Question

  • You have the flexibility to update or change your security question and answer at any time.
  • To do this, return to the Security Settings page and make the necessary adjustments.

 

Additional Security Feature: Two-Factor Authentication (2FA)

  • While setting up your security question is crucial, we highly recommend enhancing your account security further by enabling Two-Factor Authentication (2FA).
  • Although not mandatory, 2FA adds an extra layer of protection to your Hostingly account.
  • For detailed instructions on setting up 2FA, please refer to our separate guide on enabling Two-Factor Authentication for your Hostingly Client Area login.

URGENT: Action Required for Domain and Email Services


If you currently have a domain, website, or email services hosted with us, please transfer them to a new provider as soon as possible.
Please note that all licenses have expired, and the server is scheduled for permanent shutdown imminently. Any data remaining on this server will be irretrievably lost once the server is turned off.
We strongly advise you to act promptly to ensure continuity of your services.
Thank you for your attention to this matter.

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