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How to transfer a domain away from Hostingly

2 min read

The process for transferring a domain to another registrar depends on the domain’s extension. Follow the instructions below based on your domain type:

For .uk Domains (.co.uk/.org.uk/.me.uk, etc):

  • Obtain the IPS tag of the new registrar you’re moving to. You can usually find this on the new registrar’s website or by contacting them directly.
  • Log in to your Hostingly Client Area and select “Domains” > “My Domains” from the left-hand menu or click the “My Domains” button.
  • Find the domain you want to transfer and click on the domain name or the “Manage Domain” button.
  • On the Domain Details page, click the “Release Domain” tab.
  • Enter the new registrar’s IPS tag in the provided box.
  • Read the “Important!” notice, understand it, and tick the checkbox. Note that this action is irreversible.
  • Click the “Release Domain” button to complete the release process.
  • Follow the steps provided by your new registrar to finalise the domain transfer.

For .com, .net, .org, .biz, .info, .us, and other Domains:

  • Log in to your Hostingly Client Area and select “Domains” > “My Domains” from the left-hand menu or click the “My Domains” button.
  • Find the domain you wish to transfer and click on the domain name or the “Manage Domain” button.
  • Click “Contact Information” in the right-hand menu and ensure the domain’s contact information is correct, especially the Admin contact email address. Changing this information can lock the domain for 60 days.
  • Unlock the domain. Click “Registrar Lock” in the right-hand menu and then click “Disable Registrar Lock.”
  • Click “Get EPP Code.” The domain must be unlocked to obtain the EPP code.
  • Depending on your registrar, you will either see the EPP code on-screen or receive it at the Admin Contact email address within 24 hours.
  • Check your spam/junk folders if you don’t receive the EPP code. Whitelist messages from “transfer-approval.com” if needed.
  • If you still don’t receive the EPP code, raise a Support Request within your Hostingly Client Area.
  • Follow your new registrar’s instructions for transferring in the domain, providing the EPP code as required.
  • Domain transfers can take up to five days to complete.

 

By following these steps, you can successfully transfer your domain away from Hostingly to another registrar.