Hostingly vs BlueHost

How do we stand up against BlueHost?

Compare our main features at a glance

Services

Hostingly

BlueHost

Headquarters

UK

USA

Ownership

Private/Family

Private

Number of hosting brands

Hostingly

HostGator BlueHost Domain.com FastDomain Web.com Typepad iPage

Value Propositions

100% liquid immersion cooled ISO 27001, 27017, 27018 PCI-DSS Compliant

-

Introductory Pricing Structure

-

Trustpilot Rating

4.8

4.1

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10 Reasons To Avoid BlueHost

01

Subpar Support

BlueHost's customer support has faced criticism, with reports of it often falling short or bordering on non-existent, leaving customers without adequate assistance.

02

Inflated Renewals

Similar to some other hosting providers, BlueHost is known for offering attractive introductory pricing but increasing renewal costs significantly. This can catch customers off guard and lead to budget concerns.

03

Service Complaints

Numerous customer reviews have raised concerns about BlueHost's service quality, with reports of inadequate support and overall dissatisfaction.

04

Performance Issues

Users have experienced laggy and high-latency service with BlueHost, which can result in slow website performance and a poor user experience.

05

Dark Patterns

BlueHost has been accused of using "dark patterns," which are deceptive design techniques in websites and apps that can lead users into making unintended decisions due to a lack of complete information. This can potentially affect user trust and satisfaction.

06

Profit Only Focus

BlueHost has been criticized for having a profit-driven focus, potentially prioritising revenue over customer satisfaction.

07

Excessive Upselling

Many customers have complained that everything with BlueHost seems to be an "upsell," and there have been reports of pre-installed plugins on client websites designed to drive upsells, which can be frustrating for users.

08

Glitchy Experiences

Reports of a "glitchy experience" with BlueHost, particularly regarding server limits and performance issues, have been noted by users.

09

Slow Support Resolution

Customers have reported issues taking weeks to resolve with BlueHost support, and there have been claims of issues being pre-emptively marked as resolved without proper resolution.

10

Security Limitations

BlueHost has been criticized for providing underwhelming or basic levels of security, which may leave websites/hosting vulnerable to threats.

Why choose Hostingly over BlueHost?

We’re Service Oriented

We operate as a family-run business, allowing us to prioritise customer needs and reinvest profits into improving service, security and performance rather than focusing solely on profit and upsells.

We’re Transparent

We’re entirely transparent with our pricing without hidden fees or deceptive design techniques. You'll have all the facts at hand, making it easier to budget effectively and avoid dark patterns.

We’re Performance Obsessed

We are performance obsessed, prioritising fast and reliable hosting, by contrast GoDaddy's overcrowded servers often result in sluggish website speeds and decreased performance. This can have negative effects on your SEO and your visitors.

We’re Customer Centric

Placing customers at the heart of all our operations is fundamental to our entire business, ensuring your needs are met promptly and effectively. Unlike GoDaddy, we offer tailored and dedicated support, enhancing your hosting experience.

We Don’t Cut Corners

We stand firm in our commitment to quality and never compromise on service, unlike BlueHost, which has been known to employ questionable tactics and practices. We place your satisfaction above all else.

Brands

HostGator, founded in 2002, took a different path after being acquired by Endurance International Group (EIG) for $225 million in 2012. Post-acquisition, HostGator faced multiple issues, including billing complaints, customer service challenges, uptime problems, and a hack exposing 5 million client passwords.

Under the EIG umbrella, HostGator lost its once-independent identity, and the About Us page still doesn’t acknowledge this transformation. EIG has employed this strategy with over 80 hosting brands, enabling them to maintain an illusion of separate entities while redirecting profits to investors’ pockets.

EIG later merged with Web.com and rebranded as Newfold, keeping the same approach but with a different name.

Hostingly stands apart with its transparent, customer-centric, and independent family-run operation, ensuring your hosting experience is free from corporate complexity and hidden agendas.

Hostingly Brands

HostGator Brands

Ready to make the switch?

Ready to experience hosting excellence with Hostingly? Make the switch today and enjoy exceptional performance, transparency, and customer-centric service.

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Choose the right plan for you

They all include award-winning UK support, flexibility to upgrade or downgrade, and our 60-day, no-quibble money-back guarantee.

£7/month

Stardust

Simplicity and affordability without compromising performance.

£11/month

Cosmos

Like Stardust, but with extra resources for your small website needs.

£18/month

Celestial

The ideal launchpad for small businesses, perfect to begin your online journey.

£7/month

Stardust

Simplicity and affordability without compromising performance.

£11/month

Cosmos

Like Stardust, but with extra resources for your small website needs.

£18/month

Celestial

The ideal launchpad for small businesses, perfect to begin your online journey.

Looking For Something else?

If you need assistance, we're here to help you however we can, start a live chat with us now.

Start a live chat

Our Clients Say We're Excellent

4.8 out of 5 based on our reviews

Hostingly has truly impressed me with…

Hostingly has truly impressed me with its incredible speed and reliability. My website runs seamlessly with minimal downtime, and their support team has been a lifesaver. Hostingly's eco-friendly approach is a cherry on top, aligning with my values. It's the complete package for web hosting.

Pat Hope

I needed to add some domains to my…

I needed to add some domains to my account, but I faced a security setting that prevented me from doing it. I raised a support ticket, and to my surprise, a support team member (her name escapes me at the moment) swiftly tackled the issue and got it sorted within minutes. I've never experienced such a speedy and efficient service with a web host before Would not hesitate to recommend.

Brian

My website was maxing out…

My website was maxing out its resource allocation with the previous hosting provider, resulting in frequent loading errors. I contact support but they didn't want to know, I was simply advised to upgrade my plan - bigger companies seem to think chucking money at a problem is the only way to fix it. I found Hostingly on Google, had a brief live chat with their support and decided to give them a go. They went above and beyond. They not only diagnosed the resource problem for free but also offered valuable guidance on resolving it. After eliminating an outdated and problematic plugin, my issues went away. My site now loads noticeably faster. Whether it's due to the plugin or the hosting, I couldn't be happier with the results.
My website was maxing out its resource allocation with the previous hosting provider, resulting in frequent loading errors. I contact support but they didn't want to know, I was simply advised to upgrade my plan - bigger companies seem to think chucking money at a problem is the only way to fix it. I found Hostingly on Google, had a brief live chat with their support and decided to give them a go. They went above ...
Read More

Darren

Hostingly has truly impressed me with…

Hostingly has truly impressed me with its incredible speed and reliability. My website runs seamlessly with minimal downtime, and their support team has been a lifesaver. Hostingly's eco-friendly approach is a cherry on top, aligning with my values. It's the complete package for web hosting.

Pat Hope

I needed to add some domains to my…

I needed to add some domains to my account, but I faced a security setting that prevented me from doing it. I raised a support ticket, and to my surprise, a support team member (her name escapes me at the moment) swiftly tackled the issue and got it sorted within minutes. I've never experienced such a speedy and efficient service with a web host before Would not hesitate to recommend.

Brian

My website was maxing out…

My website was maxing out its resource allocation with the previous hosting provider, resulting in frequent loading errors. I contact support but they didn't want to know, I was simply advised to upgrade my plan - bigger companies seem to think chucking money at a problem is the only way to fix it. I found Hostingly on Google, had a brief live chat with their support and decided to give them a go. They went above and beyond. They not only diagnosed the resource problem for free but also offered valuable guidance on resolving it. After eliminating an outdated and problematic plugin, my issues went away. My site now loads noticeably faster. Whether it's due to the plugin or the hosting, I couldn't be happier with the results.
My website was maxing out its resource allocation with the previous hosting provider, resulting in frequent loading errors. I contact support but they didn't want to know, I was simply advised to upgrade my plan - bigger companies seem to think chucking money at a problem is the only way to fix it. I found Hostingly on Google, had a brief live chat with their support and decided to give them a go. They went above ...
Read More

Darren

Exceptional support

Our UK support team are gifted problem solvers. Get in touch for fast, effective and honest responses that genuinely help.

Last updated: Wednesday at 14:37

426

Tickets (last 7 days)
  • 8 hours average resolution time
  • 69% solved in first response
01

592

Live Chats (last 7 days)
  • 8 hours average resolution time
  • 69% solved in first response
02

0

Downtime (last 7 days)
  • No downtime
  • No Scheduled downtime
03

We’re rated Excellent

4.8 out of 5 based on our reviews

View all reviews

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