Swap Now and We'll credit your account with the remaining balance from your GoDaddy contract.
With our free Swap Credits, we will credit the remaining value of your existing plan and term, so you’re no longer locked in. Not with GoDaddy? Swap Credits are also available to clients of many other hosting companies.
Claim your FREE Swap Credits10 Reasons To Avoid BlueHost
Subpar Support
HostGator's customer support has faced criticism, with reports of it often falling short or bordering on non-existent, leaving customers without adequate assistance.
Inflated Renewals
Similar to some other hosting providers, HostGator is known for offering attractive introductory pricing but increasing renewal costs significantly. This can catch customers off guard and lead to budget concerns.
Service Complaints
Numerous customer reviews have raised concerns about HostGator's service quality, with reports of inadequate support and overall dissatisfaction.
Performance Issues
Users have experienced laggy and high-latency service with HostGator, which can result in slow website performance and a poor user experience.
Dark Patterns
HostGator has been accused of using "dark patterns," which are deceptive design techniques in websites and apps that can lead users into making unintended decisions due to a lack of complete information. This can potentially affect user trust and satisfaction.
Profit Only Focus
HostGator has been criticized for having a profit-driven focus, potentially prioritising revenue over customer satisfaction.
Excessive Upselling
Many customers have complained that everything with HostGator seems to be an "upsell," and there have been reports of pre-installed plugins on client websites designed to drive upsells, which can be frustrating for users.
Glitchy Experiences
Reports of a "glitchy experience" with HostGator, particularly regarding server limits and performance issues, have been noted by users.
Slow Support Resolution
Customers have reported issues taking weeks to resolve with HostGator support, and there have been claims of issues being pre-emptively marked as resolved without proper resolution.
Security Limitations
HostGator has been criticized for providing underwhelming or basic levels of security, which may leave websites/hosting vulnerable to threats.
Why choose Hostingly over HostGator?
We’re Service Oriented
We operate as a family-run business, allowing us to prioritise customer needs and reinvest profits into improving service, security and performance rather than focusing solely on profit and upsells.
We’re Transparent
We’re entirely transparent with our pricing without hidden fees or deceptive design techniques. You'll have all the facts at hand, making it easier to budget effectively and avoid dark patterns.
We’re Performance Obsessed
We are performance obsessed, prioritising fast and reliable hosting, by contrast GoDaddy's overcrowded servers often result in sluggish website speeds and decreased performance. This can have negative effects on your SEO and your visitors.
We’re Customer Centric
Placing customers at the heart of all our operations is fundamental to our entire business, ensuring your needs are met promptly and effectively. Unlike GoDaddy, we offer tailored and dedicated support, enhancing your hosting experience.
We Don’t Cut Corners
We stand firm in our commitment to quality and never compromise on service, unlike GoDaddy, which has been known to employ questionable tactics and practices. We place your satisfaction above all else.
Brands
HostGator, founded in 2002, took a different path after being acquired by Endurance International Group (EIG) for $225 million in 2012. Post-acquisition, HostGator faced multiple issues, including billing complaints, customer service challenges, uptime problems, and a hack exposing 5 million client passwords.
Under the EIG umbrella, HostGator lost its once-independent identity, and the About Us page still doesn’t acknowledge this transformation. EIG has employed this strategy with over 80 hosting brands, enabling them to maintain an illusion of separate entities while redirecting profits to investors’ pockets.
EIG later merged with Web.com and rebranded as Newfold, keeping the same approach but with a different name.
Hostingly stands apart with its transparent, customer-centric, and independent family-run operation, ensuring your hosting experience is free from corporate complexity and hidden agendas.
Hostingly Brands
HostGator Brands
Ready to make the switch?
Ready to experience hosting excellence with Hostingly? Make the switch today and enjoy exceptional performance, transparency, and customer-centric service.
Start a live chatChoose the right plan for you
They all include award-winning UK support, flexibility to upgrade or downgrade, and our 60-day, no-quibble money-back guarantee.
Looking For Something else?
If you need assistance, we're here to help you however we can, start a live chat with us now.
Start a live chatOur Clients Say We're Excellent
4.8 out of 5 based on our reviews
Hostingly has truly impressed me with…
Hostingly has truly impressed me with its incredible speed and reliability. My website runs seamlessly with minimal downtime, and their support team has been a lifesaver. Hostingly's eco-friendly approach is a cherry on top, aligning with my values. It's the complete package for web hosting.
I needed to add some domains to my…
I needed to add some domains to my account, but I faced a security setting that prevented me from doing it. I raised a support ticket, and to my surprise, a support team member (her name escapes me at the moment) swiftly tackled the issue and got it sorted within minutes. I've never experienced such a speedy and efficient service with a web host before Would not hesitate to recommend.
My website was maxing out…
Exceptional support
Our UK support team are gifted problem solvers. Get in touch for fast, effective and honest responses that genuinely help.
Last updated: Wednesday at 14:37
426
- 8 hours average resolution time
- 69% solved in first response
592
- 8 hours average resolution time
- 69% solved in first response
0
- No downtime
- No Scheduled downtime
Join 5,192 happy clients running on our premium, liquid cooled servers!