Hostingly vs IONOS

How do we stand up against GoDaddy?

Compare our main features at a glance

Services

Hostingly

IONOS

Headquarters

UK

Germany

Ownership

Private/Family

Private

Number of hosting brands

Hostingly

IONOS Fasthosts 1&1 World4U

Value Propositions

100% liquid immersion cooled ISO 27001, 27017, 27018 PCI-DSS Compliant

100% renewably powered

Introductory Pricing Structure

-

Trustpilot Rating

4.8

4.5

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10 Reasons To Avoid IONOS

01

Difficult To Leave

Public customer reviews indicate that leaving IONOS hosting can be a challenging and frustrating process, potentially causing delays in transitioning to a new hosting provider.

02

Slower Shared Hosting

IONOS has been known to offer shared hosting plans with slower performance compared to industry standards, leading to slower website loading times and potential user experience & SEO issues.

03

Limited Email Accounts:

With IONOS shared hosting plans, you typically receive just one email account, which may be insufficient for businesses or individuals with multiple email needs. By contrast, our accounts are unlimited!

04

No Free Migrations

Unlike some hosting providers, IONOS apparently doesn’t offer free migration services, potentially adding extra costs and effort when transferring your website.

05

Server Overcrowding

Some IONOS users have experienced issues related to server overcrowding, which can result in slower website performance and potential downtime.

06

Pricing Transparency

Customers have reported encountering hidden or unexpected costs with IONOS, such as additional fees for essential features or services not included in the initial plan.

07

Inflated Renewal Costs

IONOS is known for offering attractive introductory pricing but then increasing renewal costs significantly, which can catch customers off guard and lead to budget concerns.

08

Customer Service Variability

IONOS' customer support has received mixed reviews, with some users reporting less responsive or helpful support compared to other hosting providers.

Why choose Hostingly over IONOS?

We've Got You Covered

We go the extra mile by providing free website migration services, simplifying your move to us. We don't stop there – we offer swap credits to help you break free from your existing contracts, ensuring a seamless and cost-effective transition to our superior hosting solutions.

We’re Transparent

We excels in transparency by providing straightforward pricing, clear policies, and honest practices, a stark contrast to GoDaddy's history of hidden fees, misleading advertising, and controversial actions.

We’re Performance Obsessed

We are performance obsessed, prioritising fast and reliable hosting, by contrast GoDaddy's overcrowded servers often result in sluggish website speeds and decreased performance. This can have negative effects on your SEO and your visitors.

We’re Customer Centric

Placing customers at the heart of all our operations is fundamental to our entire business, ensuring your needs are met promptly and effectively. Unlike GoDaddy, we offer tailored and dedicated support, enhancing your hosting experience.

We Don’t Cut Corners

We stand firm in our commitment to quality and never compromise on service, unlike GoDaddy, which has been known to employ questionable tactics and practices. We place your satisfaction above all else.

Brands

IONOS, formerly known as 1&1 Internet, has a long history dating back to its founding in Germany in 1988. In 2018, the company underwent a significant transformation by merging with ProfitBricks and adopting the name 1&1 IONOS. Today, IONOS stands as a prominent player in the web hosting industry, and it’s now part of the formidable United Internet Group—a global telecoms giant with revenue surpassing £5.6 billion, which is greater than the GDP of some countries.

While IONOS may project an image of professionalism and dominance as Europe’s largest hosting provider, it’s vital to dig deeper to understand their commitment to transparency and fairness. A glance at multiple customer reviews reveals a whole host (pun intended!) of problems, shedding light on the company’s actual approach to customer satisfaction.

In contrast, we are a family-run business, without any external investors, dedicated to prioritising our customers. Our primary goal is to continuously improve our services, with a strong focus on delivering exceptional customer service and outstanding performance

Hostingly Brands

IONOS Brands

Ready to make the switch?

Ready to experience hosting excellence with Hostingly? Make the switch today and enjoy exceptional performance, transparency, and customer-centric service.

Start a live chat

Choose the right plan for you

They all include award-winning UK support, flexibility to upgrade or downgrade, and our 60-day, no-quibble money-back guarantee.

£7/month

Stardust

Simplicity and affordability without compromising performance.

£11/month

Cosmos

Like Stardust, but with extra resources for your small website needs.

£18/month

Celestial

The ideal launchpad for small businesses, perfect to begin your online journey.

£7/month

Stardust

Simplicity and affordability without compromising performance.

£11/month

Cosmos

Like Stardust, but with extra resources for your small website needs.

£18/month

Celestial

The ideal launchpad for small businesses, perfect to begin your online journey.

Looking For Something else?

If you need assistance, we're here to help you however we can, start a live chat with us now.

Start a live chat

Our Clients Say We're Excellent

4.8 out of 5 based on our reviews

Hostingly has truly impressed me with…

Hostingly has truly impressed me with its incredible speed and reliability. My website runs seamlessly with minimal downtime, and their support team has been a lifesaver. Hostingly's eco-friendly approach is a cherry on top, aligning with my values. It's the complete package for web hosting.

Pat Hope

I needed to add some domains to my…

I needed to add some domains to my account, but I faced a security setting that prevented me from doing it. I raised a support ticket, and to my surprise, a support team member (her name escapes me at the moment) swiftly tackled the issue and got it sorted within minutes. I've never experienced such a speedy and efficient service with a web host before Would not hesitate to recommend.

Brian

My website was maxing out…

My website was maxing out its resource allocation with the previous hosting provider, resulting in frequent loading errors. I contact support but they didn't want to know, I was simply advised to upgrade my plan - bigger companies seem to think chucking money at a problem is the only way to fix it. I found Hostingly on Google, had a brief live chat with their support and decided to give them a go. They went above and beyond. They not only diagnosed the resource problem for free but also offered valuable guidance on resolving it. After eliminating an outdated and problematic plugin, my issues went away. My site now loads noticeably faster. Whether it's due to the plugin or the hosting, I couldn't be happier with the results.
My website was maxing out its resource allocation with the previous hosting provider, resulting in frequent loading errors. I contact support but they didn't want to know, I was simply advised to upgrade my plan - bigger companies seem to think chucking money at a problem is the only way to fix it. I found Hostingly on Google, had a brief live chat with their support and decided to give them a go. They went above ...
Read More

Darren

Hostingly has truly impressed me with…

Hostingly has truly impressed me with its incredible speed and reliability. My website runs seamlessly with minimal downtime, and their support team has been a lifesaver. Hostingly's eco-friendly approach is a cherry on top, aligning with my values. It's the complete package for web hosting.

Pat Hope

I needed to add some domains to my…

I needed to add some domains to my account, but I faced a security setting that prevented me from doing it. I raised a support ticket, and to my surprise, a support team member (her name escapes me at the moment) swiftly tackled the issue and got it sorted within minutes. I've never experienced such a speedy and efficient service with a web host before Would not hesitate to recommend.

Brian

My website was maxing out…

My website was maxing out its resource allocation with the previous hosting provider, resulting in frequent loading errors. I contact support but they didn't want to know, I was simply advised to upgrade my plan - bigger companies seem to think chucking money at a problem is the only way to fix it. I found Hostingly on Google, had a brief live chat with their support and decided to give them a go. They went above and beyond. They not only diagnosed the resource problem for free but also offered valuable guidance on resolving it. After eliminating an outdated and problematic plugin, my issues went away. My site now loads noticeably faster. Whether it's due to the plugin or the hosting, I couldn't be happier with the results.
My website was maxing out its resource allocation with the previous hosting provider, resulting in frequent loading errors. I contact support but they didn't want to know, I was simply advised to upgrade my plan - bigger companies seem to think chucking money at a problem is the only way to fix it. I found Hostingly on Google, had a brief live chat with their support and decided to give them a go. They went above ...
Read More

Darren

Exceptional support

Our UK support team are gifted problem solvers. Get in touch for fast, effective and honest responses that genuinely help.

Last updated: Wednesday at 14:37

426

Tickets (last 7 days)
  • 8 hours average resolution time
  • 69% solved in first response
01

592

Live Chats (last 7 days)
  • 8 hours average resolution time
  • 69% solved in first response
02

0

Downtime (last 7 days)
  • No downtime
  • No Scheduled downtime
03

We’re rated Excellent

4.8 out of 5 based on our reviews

View all reviews

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